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Page 7 of 12 § 10:71-2.3 Policy and procedure on prompt disposition a timely manner. Because the manner in which the board processed the application was improper, an earlier eligibility date was appropriately granted. J.E., Petitioner, v. Passaic Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 15778-15, 2016 N.J. AGEN LEXIS 120, Initial Decision (March 10, 2016). Applicant for Medicaid was not entitled to a retroactive date of eligibility based on the date of application because a delay on the part of the board of social services in acting on the application was due to the failure on the part of the applicant's wife to submit required documentation. The mere fact that the board did not complete the processing within the 45-day period described in governing regulations did not provide a basis for retroactivity. H.F. v. Morris Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 00044-15, 2016 N.J. AGEN LEXIS 62, Initial Decision (February 16, 2016). Board of social services erred when it denied Medicaid benefits to an applicant who had suffered from dementia for several years on the grounds that she had failed to provide the information and documents requested by the agency and because her "available" resources exceeded the maximum allowable under regulations. The evidence made it quite clear that the applicant did not and could not have participated in the liquidation of her personal and marital assets and that the assets at issue were neither "accessible" nor "countable" in relation to the applicant. A.F. v. Hudson Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 02986-15, 2016 N.J. AGEN LEXIS 63, Initial Decision (February 12, 2016). Applicant was properly denied Medicaid eligibility based on his failure to comply with regulations requiring applicants to produce documentation reflecting his finances over the prior five years. Since it ultimately appeared that the applicant's attorney in fact possessed the information that was needed to complete the application and because the agency had already granted several extensions to the regulatory deadline for submission of such documents, there was merit to the agency's claim that the only available recourse was against the attorney, not the agency. P.S. v. Ocean Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 17263-15, 2016 N.J. AGEN LEXIS 50, Initial Decision (February 8, 2016). Even though the Medicaid application filed on behalf of a married woman who was residing in a rehabilitation facility was not processed within the regulatory time limits, the application was properly belatedly denied because financial information for the applicant's husband was never provided as requested. C.H. v. Essex Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 20004-15, 2016 N.J. AGEN LEXIS 6, Initial Decision (January 6, 2016). County social services board was justified in denying an application for Medicaid on the ground that the applicant had failed to provide verification of resources per governing regulations. The board gave the applicant more than two months to provide closing statements from certain investment accounts. On these facts, the board took reasonable steps and gave adequate time for the applicant to submit the required verification. M.B. v. Ocean Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 14682-15, 2015 N.J. AGEN LEXIS 758, Initial Decision (December 22, 2015). Failure on the part of an applicant seeking Medicaid benefits for the Adult Medicaid Nursing Home program to submit required documentation and to otherwise cooperate with the agency in determining eligibility justified the agency in denying the application, which denial was sustained following a fair hearing. Though the facility in which the applicant resided claimed to have submitted the requested documents via facsimile, the facility offered no substantiation such as a fax transmittal confirmation. Because the requested documents were not submitted until the day of the hearing, which was well after they were required to be submitted, the agency's denial of the application was properly approved. A.B. v. Essex Cty. Bd. of Social Servs., OAL DKT. NO. HMA 03840-15, 2015 N.J. AGEN LEXIS 234, Initial Decision (May 4, 2015). Determinations of the Division of Medical Assistance and Health Services (DMAHS) twice denying Medicaid benefits on behalf of an applicant who died during the pendency of the application denying the application on the ground that the applicant's wife (and, later, widow) had not produced two insurance policies was rejected by an administrative law judge (ALJ). Though the policies were ultimately produced after having been located by an attorney retained by the widow to assist her in handling her deceased spouse's estate, the widow's age, infirmities