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Page 6 of 12 § 10:71-2.3 Policy and procedure on prompt disposition Application for Medicaid was properly denied because the applicant, despite receiving three deadline extensions, failed to provide documentation repeatedly requested by a county social services board. M.M. v. Camden Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 03870-16, 2016 N.J. AGEN LEXIS 820, Initial Decision (October 3, 2016). County social services board adequately fulfilled its obligation to assist a nursing home employee who was making a Medicaid application on behalf of an aged resident by giving them over a year to obtain specified financial information. The resident had no family and limited ability to assist. Where, as here, the employee failed to provide income verifications despite best efforts and the granting of extensions, the board was justified in denying eligibility. R.S. v. Camden Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 6126-16, 2016 N.J. AGEN LEXIS 696, Initial Decision (August 2, 2016). Social services board acted lawfully when it denied an application for Nursing Home/Institutional Medicaid on the ground that additional verification documentation was needed to establish eligibility and that partial documentation was not provided prior to the deadline. The applicant's son delivered the documentation to the wrong county agency because he did not want to stand in line at the Board's office, but the existence of a long line was not an exceptional circumstance excusing the son's failure to comply with the deadline. U.R. v. Camden Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 04290-16, 2016 N.J. AGEN LEXIS 709, Initial Decision (July 29, 2016). Application for Medicaid benefits by nursing home resident should not have been denied on the ground, as claimed by the agency, that the resident had not cooperated with the agency's requests for additional information. The denial was issued only four days after the resident's representative advised the agency that requested information was forthcoming and the requested materials were provided on the day after the denial was issued. The agency's denial thus was unreasonable. A.H. v. Essex Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 09245-16, 2016 N.J. AGEN LEXIS 647, Initial Decision (July 26, 2016). Though a county welfare board in fact did not comply with governing rules requiring it to process an applicant's Medicaid application within 45 days, the remedy for that delay was not to push back the date of eligibility as requested by the applicant because the date of eligibility was dependent on the completion of the resource and look-back review and was properly calculated on that basis. D.B. v. Union Cnty. Bd. of Soc. Servs., OAL DKT. NO. HMA00412-17, 2016 N.J. AGEN LEXIS 1383, Initial Decision (June 21, 2016). Processing of an application filed by a Medicaid recipient was improperly delayed beyond the 45-day period in governing law. However, the remedy for this delay was not to push back the date of eligibility as sought by the recipient. D.B. v. Union Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 00412-17, 2016 N.J. AGEN LEXIS 1353, Initial Decision (June 21, 2016). Agency rejected an ALJ's recommendation that a Medicaid denial be reversed and sustained the initial agency ruling on findings that the applicant's son, who was acting for his mother, failed to provide the agency with adequate information in the first instance explaining the disposition of the applicant's assets, including the hundreds of thousands of dollars that had been drained from the applicant's accounts. Given the inadequacy of the information provided to the agency, the applicant was per se ineligible for benefits. A.F. v. Hudson Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 02986-15, 2016 N.J. AGEN LEXIS 603, Final Decision (May 11, 2016). Agency director rejected ALJ's finding that a county social services board had acted properly in determining that an applicant was ineligible for Medicaid. The agency failed to show any reason for the delay in processing the application, did not show that the applicant failed to provide necessary verifications, and failed to show that the applicant had excess resources. N.V. v. DMAHS and Gloucester Cnty. Bd. of Social Servs., OAL DKT. NO. HMA 01201-16, 2016 N.J. AGEN LEXIS 642, Final Administrative Determination (May 5, 2016). County board of social services did not comply with required deadlines in governing regulations when it considered whether a petitioner's eligibility for "Medicaid Only" Institutional Medicaid, with the result that the eligibility date of July 1, 2015 that was granted by the board was incorrect and the petitioner was entitled to an eligibility date of May 1, 2015. Among other failures, the board did not comply with its duty to write to the petitioner and explain the reasons for delay and failed to inform the petitioner of the need for a Qualified Income Trust (QIT) in