6 Outreach, 2605(b)(3) - Assurance 3, 2605(c)(3)(A)

6.1 Select all outreach activities that you conduct that are designed to assure that eligible households are made aware of all LIHEAP assistance available: Place posters/flyers in local and county social service offices, offices of aging, Social Security offices, VA, etc. Publish articles in local newspapers or broadcast media announcements. Include inserts in energy vendor billings to inform individuals of the availability of all types of LIHEAP assistance. Mass mailing(s) to prior-year LIHEAP recipients. Inform low income applicants of the availability of all types of LIHEAP assistance at application intake for other low-income programs. Execute interagency agreements with other low-income program offices to perform outreach to target groups. Web Posting Email Texting Events Social Media Other (specify): Other (specify): Nebraska has Community Support Specialists that work with community organizations, including the community action agencies, and clients to provide information and updates regarding LIHEAP. The Community Support Specialists attend different functions in the communities to provide information to the public. Energy providers also reach out to Nebraska residents with energy assistance needs. DHHS developed and provided flyers to partnering utility providers to distribute to their customers. The flyers were also distributed to staff from other economic assistance programs to distribute in the community. DHHS has a website to inform the public about LIHEAP. Applications can be submitted via the DHHS website, as well. In addition, DHHS utilizes one application for all economic assistance programs. Thus, when a client applies for one program he or she is made aware of all available programs on the application. LIHEAP staff actively provide updates to various divisions and agencies within the State of Nebraska, as well as to community agencies. LIHEAP staff may facilitate or participate in the following meetings to share and obtain information: Executive Directors of the Community Action Agencies and Community Action of Nebraska meetings; monthly meetings with Community Action of Nebraska; monthly meetings with NDEE; meetings with Continuum of Care leadership and homeless service providers; Connect the Dots meeting; Statewide Central Navigation meetings (which include representatives from both government and community agencies); Nebraska Partner Council meetings; Economic Assistance Program Management Meetings; and utility provider meetings. LIHEAP staff provide updates throughout the year to energy utility providers via e-mail. LIHEAP utilizes text messaging to inform prior recipients of the need to apply for or request assistance when the new LIHEAP season begins. LIHEAP-specific information is provided on the automated message of the ACCESSNebraska phone line at the beginning of the program year. If any of the above questions require further explanation or clarification that could not be made in the fields provided, attach a document with said explanation here.