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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services
Alternate Sites for Outreach and Intake 415-10-07 (Revised 10/00 ML #2629) View Archives
North Dakota Community Action Agencies and the Area Aging Services Coordinators will provide outreach and intake functions to reach potential applicants who might not otherwise know about or apply for heating assistance.
Outreach activities which will be provided by these agencies may include publicity through public media, meetings and presentations, flyers and brochures, etc.
Intake activities will include the first formal contacts with a potential applicant to provide information and explanation of the program services. Assistance may be provided, when necessary, to complete the application form and the verifications required. The intake function is completed when the signed application is submitted to the county social service board.
Clarifying verifications, eligibility determination, benefit computation and recomputations, payment of authorized bills, and the provision of or referral to personal services when needed shall be the responsibility of the county social service board.