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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

Payment Rejection List (State Office Use Only) 415-45-10 (Revised 10/00 ML #2629) View Archives

The Payment Rejection List will be arranged in the same manner as the Remittance Advice. However, the "amount of payment" will be the amount of the bill submitted, and the reason for the rejection will be on the line below the customer's name.

The List will NOT tell the vendor whether or not he should resubmit the bill. The general instructions we will provide for vendors will include a description of the rejection messages so they will usually be able to accurately interpret the message. If not, the vendors will be asked to contact the local county social service board FIRST if they feel there is an error. The county office should be able to resolve most problems from information in the case file. If the problem is not apparent, the county social service board can contact the State Office for assistance.