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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

Change in Primary Individual (PI) 415-40-40 (Revised 10/1/22 ML #3679) View Archives

Occasionally, due to death or divorce, a family may acquire a different Primary Individual (PI). Depending upon the circumstances it may be necessary to make adjustments in the eligibility determination system. 1. PI Dies The case must be updated appropriately in the eligibility determination system to reflect a change to the PI and household size, update income and recalculate benefits. Once the PI has been updated, go to the LIHEAP screen, enter through to create a new billing number for the new PI.

2. PI Leaves If the original PI continues to be eligible for LIHEAP, the existing case must be updated appropriately in the eligibility determination system, and benefits changed to reflect any change in circumstances (such as change of residence and/or income).

If the original PI does not require LIHEAP, close the case after making appropriate changes in the eligibility determination system.

If there is the potential of two households requiring LIHEAP, as in a divorce situation, it will be necessary to take a new application for the new PI. A new billing number will be established for the new PI.

Case closing effective dates should be timed to ensure the supplier can collect payments due, without overlapping months of authorization for the two households.