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Low Income Home Energy Assistance Program Division 10 Service 415 Program 415 Chapters 05 - 65 North Dakota Department of Health and Human Services

• infants under age 1 • elderly persons, especially those over age 75 • persons taking drugs which reduce the body's ability to regulate its temperature normally, especially the phenothiazines used for treatment of anxiety, depression, nervousness, nausea • persons with hormone dysfunctions such as hypothyroidism which cause a slow metabolism • persons with head injuries, strokes, or any condition causing paralysis • persons with immobilizing illness such as severe arthritis or Parkinson's disease • persons with conditions impairing normal constriction of blood vessels such as a blood clot or hardening of the arteries In-Kind Income In-kind income occurs when something of value is received in lieu of a cash payment for goods or services.

Intake Function Intake is defined as the beginning formal contact(s) with a potential applicant to provide program information and explanation and to provide the application form with instruction for completion and submission.

Life-threatening Energy Crisis Energy-related crisis that poses a serious threat to the health or safety of one or more members of the household. Examples include (but are not limited to): • No heat or heat distribution and weather conditions or inside air temperature are not at a safe level and the household does not have an alternative or temporary heat source. • Gas leaks

Outreach Function The outreach function takes advantage of opportunities to publicize the LIHEAP through a variety of publicity methods, including but not limited to the public media, meetings and presentations, flyers and brochures, to