Page 11

FOOD AND NUTRITION SERVICES CERTIFICATION CLAIMS Agency Error (AE) Claims

11 Section 810 Change #3 2017 September 20, 2017 household, the head of household’s spouse or authorized representative can provide authorization for the EBT debit.

c. The FNS unit may give written permission on the DSS-8217 in advance for EBT debits. This means that the FNS unit may give permission to do an EBT debit for a particular amount each month for a specific period of time. The FNS unit may revoke this agreement at any time.

d. The DSS-8217 must contain the following information:

• The amount of the payment, • The frequency of the payment, i.e., monthly or one-time only, The period of time the agreement covers.

e. Once the recipient signs the DSS-8217, process the EBT account debit on the Adjustment/Repayment screen of the eFunds administrative terminal. Procedures for this function are contained in the eFunds Administrative Terminal User’s Manual. The debit is on-line and occurs immediately.

f. After the recipient’s account, has been debited, key it as a payment in EPICS. Enter the Method of Collection on the Payments Screen as “EB”- Electronic Benefit Transfer.

g. Within 10 calendar days of obtaining the FNS unit’s written or oral permission for an EBT debit, give or mail the recipient his copy of the DSS-8217, Account Debit Request, noting the amount and date of the debit and the claim balance.

5. Involuntary and voluntary debits to stale/dormant EBT accounts (accounts not accessed for six (6) months or more):

a. Stale EBT benefits may be used to repay an outstanding claim balance when there has been no debit activity on an EBT account for six (6) months. Stale benefits appear on the Aged Authorization Detail Report in XPTR.

b. Give or mail the FNS unit written notification of the intent to apply the EBT benefits to the outstanding claim. Give the FNS unit ten workdays to object to the use of the benefits to pay the claim.

c. If the FNS unit objects to the EBT account debit, do not process the debit.

d. If the FNS unit does not respond or object to the notification that an EBT debit will occur, apply the EBT benefits to the outstanding FNS claim balance. Process the EBT account debit on the Adjustment/ Repayment screen of the EBT administrative terminal. After the recipient’s account, has been debited, key it as a payment in EPICS. Enter the Method of Collection on the Payments Screen as “EB” - Electronic Benefit Transfer.