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FOOD AND NUTRITION SERVICES CERTIFICATION APPLICATIONS FNS 415 INTERVIEWING

4 Section 415 Change #21-2021 November 15, 2021 4. Households who request expedited service but are not entitled to the service shall have their applications processed according to normal processing standards. 415.04 PROCEDURES FOR SCHEDULING AN INTERVIEW A. The agency must schedule an interview for all applicant households who are not interviewed on the day they submit their applications with the minimum required information per FNS 405.02 Applicant Right to Apply. B. Schedule interviews to accommodate the needs of households with special circumstances, including working households, if at all possible. C. If prescreening indicates the FNS unit is potentially eligible for expedited services: 1. The DSS-8650 must be used to schedule all interviews as promptly as possible to ensure eligible households entitled to expedited service processing standards receive an opportunity to purchase food within 7 days of the application date. The DSS-8650 must include: a. A specific date; and b. A specific time; and c. The method of the interview (telephone or in-person). d. Schedule the interview, as soon as possible but no later than three calendar days from the date the applicant files the application. e. Do not request verifications prior to conducting the interview. The “DSS- 8650A Prepare for the FNS Interview” form may be sent with the DSS-8650 to inform the FNS unit of the types of verifications that may be required after the interview is conducted. D. If the prescreening indicates the FNS unit is not potentially eligible for expedited service: 1. The DSS-8650 must be used to schedule all interviews as promptly as possible to ensure eligible households entitled to normal processing standards receive an opportunity to purchase food within 30 days of the application date. The DSS-8650 must include: a. A specific date; and