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FOOD AND NUTRITION SERVICES CERTIFICATION ELIGIBILITY REQUIREMENTS FNS 212 HOUSEHOLD COMPOSITION SPECIAL ARRANGEMENTS
7 Section 212 Change #3-2026 September 1, 2026 No Sharing Policy Enforce a strict policy that, except for Authorized Representatives, clients must not share their PIN or card with anyone, including other residents or staff. Immediate Reporting Report lost, stolen, or damaged cards immediately by calling 1-888- 622-7328. Secure Storage For ADTC/DAA facilities holding cards, cards must be stored in a secure location.
NC-Specific EBT Security Procedures Locking Cards Utilize the EBT app to lock/freeze the card when not in use to prevent fraudulent transactions, particularly if residents are leaving the facility. PIN Change Method Change the PIN through the secure IVR system (1-888-622-7328) or http://www.ebtedge.com/. EBT Edge Tools Block out-of-state and online transactions using the ebtEDGE mobile app or web portal. Skimming Check Inspect point-of-sale terminals for, or report, suspicious overlays on card readers.
g. Ensure the use of the FNS Monitoring Tool. To meet the quarterly data reporting requirement from the United States Department of Agriculture (USDA). DSS is required to use the FNS Monitoring Tool for all site visits. The FNS Monitoring Tool must be completed by the facility and DSS and submitted by DSS to DCFW.FNS.Policy@dhhs.nc.gov by the last day of each month. Submission must include the following: FNS Monitoring Tool EBT Balances The starting balance of EBT cards at the beginning of the reconciliation period and the current balance at the time of reporting. Resident Documentation An updated list of all current facility residents.