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FOOD AND NUTRITION SERVICES MANUAL
GENERAL PROCEDURES & REQUIREMENTS FNS 160 AUTOMATED INQUIRY AND MATCH PROCEDURES
11 Section 160 Change 03-2021 June 1, 2021 through the ACTS New Hire inquiry or through NC FAST generated tasks is used to discover leads of possible wages and previous work history. Check each reported SSN and use any hits of possible new employment as leads in determining the household’s income. Follow up on all leads by discussing them with the applicant and documenting the response in the application workbook. If a discrepancy between the match and the information provided by the applicant is discovered, obtain verification to determine eligibility. If appropriate, follow procedures in Section 800, Claims, for overissuance and Section 825, IPV Disqualifications, for suspected Intentional Program Violations. Refer to the ACTS on-line manual and NC FAST Help for instructions to access the New Hire Inquiry and tasks.