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(a)Local telephone listings,#
(a) Local telephone listings,
(b)Statements, verbal or written, of all of the a/b’s…#
(b) Statements, verbal or written, of all of the a/b’s children,
(c)Statement, verbal or written, of a person knowledgeable…#
(c) Statement, verbal or written, of a person knowledgeable of the a/b’s situation.
(2) If any of the above sources provides a possible address and/or telephone number for the community spouse, attempt to contact the community spouse at that address/telephone number.
(3) Pend an application up to the 45th or 90th day for:
(a) Receipt of statements by a child(ren) or knowledgeable person regarding the location of the community spouse;
OR
(b) Awaiting response of community spouse when location is not known and attempts to contact the community spouse are unsuccessful.
(4) If the community spouse has not been located by the 45th or 90th day, process the application using only those assets available to the institutionalized spouse.
(5) If information from or about the community spouse is received after approval of application, proceed to verify assets at the point of first CPI, and treat as a change in situation.
5. Pend the application up to the 45th or 90th day when the spouse's location is known, but the spouse has refused to cooperate and verification sources have not been provided. Follow policy in for denial for failure to provide needed information by the 45th/90th day.
6. Refusal to cooperate occurs when direct verbal or written contact is made with the community spouse. Some examples are:
a. Mail sent to the address provided by the a/b, the a/b’s children, or the a/b’s representative is not returned by the post office (indicating that it was received by the community spouse).
b. Caseworker speaks with the community spouse on the phone and the spouse refuses to cooperate.