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79 | P a g e October 25 grantee will be submitted to the Intergovernmental Human Services Bureau (IHSB) for routing to the appropriate Field Monitor. COMPLAINTS FILED WITH HEALTH AND HUMAN SERVICES (HHS): All LIHEAP complaints filed with Health and Human Services (HHS) will be investigated by the appropriate Health and Human Services (HHS) official. 5.4 Dissemination of Information GENERAL RULE: The Department provides information, both verbally and in writing, on the requirements of state and federal law on civil rights to each institution, Sub-grantee, organization, contractor, and individual vendor that provides benefits or services under any federally aided program administered by the state. The sub-grantee office informs applicants, recipients, and other interested persons of the purposes of state and federal law on civil rights, the protection afforded individuals by the law, the rights of individuals under the law, and remedies in the event of discrimination and noncompliance. INFORMATION TO INSTITUTIONS, SUB-GRANTEES, ORGANIZATIONS, CONTRACTORS, AND INDIVIDUAL VENDORS The Department provides the following written statement to institutions, sub-grantees, organizations, contractors, and individual vendors: Title VI of Public Law 88-352, the Civil Rights Act of 1964, is for the purpose of preventing discrimination in federally assisted programs. Regulations promulgated by the Department of Health and Human Services (HHS) or the United States Department of Agriculture pursuant to the Act provide that a state Sub-grantee administering federally aided child welfare services and public assistance programs may not directly or through contractual or other arrangements, utilize criteria or methods of administration which have the effect of subjecting individuals to discrimination because of their race, color, or national origin. The state Sub-grantee must take such steps as are necessary to assure that any other Sub-grantee, institution, or organization and any contractor or individual vendor participating in the federally aided programs under its administration will comply with regulations promulgated by Health and Human Services (HHS). These regulations provide that an individual who feels he/she or others have been discriminated against under the provisions of the act may file a complaint with the local eligibility office, the state Department of Public Health and Human Services (DPHHS) or Health and Human Services (HHS). All such complaints will be investigated without delay and corrective action taken when indicated. INFORMATION TO APPLICANTS, RECIPIENTS, AND OTHER INTERESTED PERSONS