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100 | P a g e October 25 o data collection, o reporting, and o requests for funds. • Monthly reports generated from CHIMES. EVALUATION: Human and Community Services Division (HCSD) shall: • Conduct an evaluation of each sub-grantee on an individual basis. • Evaluate each sub-grantee at least once annually. • Provide written notification to each sub-grantee of the time individuals need to be present and the subject areas to be covered at the evaluation. • Conduct the evaluation. The file review will take place prior to the monitoring visit, and the summary of the findings will occur on site. Case files must be uploaded and cataloged in Perceptive prior to the monitoring visit. • Randomly visit fuel vendors in the Sub-grantee service area to ensure an understanding of the LIHEAP program and to strengthen and maintain sub- grantee relationships. • Hold an exit interview with those staff designated by the sub-grantee Director to discuss the results of the evaluation. • Send a written report to the sub-grantee detailing evaluation results, which shall include a timetable for any corrective action. • Maintain evaluation reports on file at the Intergovernmental Human Services Bureau (IHSB) Helena office. • Follow-up as appropriate, including specific recommendations with technical assistance within specified timetables. TRAINING: Human and Community Services Division (HCSD) shall: • Provide Annual LIHEAP Training covering program policy, operations, and system(s) functionality. o Make training materials available to Sub-grantees for internal use. • Provide additional training as applicable throughout LIHEAP season. • Provide engagement opportunities between HCSD and Sub-grantees as applicable throughout LIHEAP season. • Communicate policy updates through Policy Bulletins, as applicable throughout LIHEAP season. Sub-grantee shall: • Ensure lead LIHEAP staff attend Annual LIHEAP Training. • Ensure lead LIHEAP staff understand LIHEAP policy, operations, and system(s) functionality.