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11401 Requesting an Exemption in JAWS Volume III | Chapter 11 2 [CONCILIATION, GOOD CAUSE AND ADVERSE ACTION MISSISSIPPI MONITORING PARTICIPATION] Revised 08-01-09 11-01-17
OVERVIEW This section discusses the roles and responsibilities that the case manager, job readiness trainer, employment coordinator, case manager supervisor, county director and the regional director of the MDHS and MDES staff have in monitoring the participant’s progress and participation in his/her TANF Work Program (TWP) component/work activity.
MONITORING PARTICIPATION
MDHS Case Manager Responsibilities Case Management The case manager will monitor all work program participants, placements and related activities using the monthly Case Manager Caseload Listing Report and the MRTA screen. Work Program placements consists of: community services, AWEP, job readiness/job search, education, vocational education, job skills training, unsubsidized employment and subsidized employment. If the participant fails to report for, does not attend or is not attending his/her assigned activity satisfactorily (refer to Chapter 1I, Satisfactorily Participation in a TWP Component/Work Activity), the case manager must begin the conciliation process. After referring non-exempt TANF recipients to the MDES interviewer for assessment and placement in allowable work activities, the MDHS case manager will be responsible for tracking activity assignments, documenting/monitoring bi-weekly attendance, determining eligibility for supportive services, and authorizing supportive services. The case manager is responsible for addressing TWP noncompliance (refer to Chapter 1I, Satisfactorily Participation in a TWP Component/Work Activity) via the conciliation process. When there is a problem with an individual’s participation in the TANF Work Program, the MDHS case manager and the participant MDES interviewer will work closely together to