Page 877

[TANF WORK PROGRAM-

Volume III | Chapter 10

MISSISSIPPI 10119

PAYMENT PROCESS: PAYMENT PROCESS]

Revised 02-01-11

Overpayment Recoupment Procedures When a TANF supportive service (work stipend, participation stipend and work related expense) overpayment occurs for a TWP participant, the recoupment process will be implemented, as appropriate, by case management. When a bus pass is issued in error, the case manager will make every effort to retrieve the bus pass from the participant. Once a bus pass has been authorized and the expense record processed (Friday check run has occurred), JAWS will not allow the case manager to delete the bus pass record. If the bus pass was not issued or is returned by the participant after the bus pass record has been processed, the case manager will contact the MAVERICS/JAWS Help Desk to remove the bus pass record. Overpayments for other TWP supportive services are established using the following procedures: 1. Complete MDHS-EA-371, Report of Improper Payment, to document the overpayment and validate the reason for the claim, the time period covered, and the claim amount. 2. Add the overpayment record in JAWS. Refer to the JAWS User Manual, Chapter 13, Section 9, for work (transportation) stipend overpayments, and Chapter 15, Section 7, for participation stipend (client) overpayments and work-related expense (merchant/vendor) overpayments. 3. Send the participant a T016, TWP Notice of Overpayment (Participant), if the overpayment is for a participation stipend. Send the resource service provider a T017, TWP Notice of Overpayment (Provider), if the overpayment is for a work-related expense. If the overpayment is for a work (transportation) stipend, a Transportation Notice of Overpayment, TT04, will be generated by JAWS and mailed from state office when the case manager successfully processes the Transportation Stipend Overpayment (TSOP) screen and enters a “Y” on the pop-up window. These notices inform the participant/provider of the overpayment, explains the reason for the overpayment, provides repayment instructions and recoupment procedures, and advises the participant/provider of his/her right to a fair hearing. JAWS will maintain a history of overpayment notices on the Participant Notice Selection (SPAN) screen and may be printed