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Volume III | Chapter 10

10118 MISSISSIPPI [ TANF WORK PROGRAM - PAYMENT PROCESS:

PAYMENT PROCESS] Revised 04-01-12 b. Computing a supportive service payment incorrectly c. Failing to close an individual's case once he/she no longer qualifies for the TWP Program 5. Other error - Situations which cannot be identified as suspected fraud, client, provider or agency error, such as: a. Payments made during a fair hearing process when the hearing decision is not in the participant’s favor are considered improper and subject to recoupment, but the reason code should be classified as “Other” b. Errors made as a result of computer error or human oversight It is the responsibility of the case manager to determine which cases of improper payment resulted from the participant/provider deliberately furnishing false information. When an improper payment is discovered, the case manager will determine whether it was caused by the participant's or provider's failure or refusal to give correct or complete information (suspected fraud), a lack of understanding on the part of the participant or provider (participant or provider error), or a mistake by agency staff (agency error). Overpayments A participant or provider may be overpaid as a result of suspected fraud, client, provider, agency, or other error. Policy permits the recoupment of TANF supportive service overpayments paid to TWP participants and providers through reduction of future TANF supportive service payments or by direct repayment by the participant or provider. Recoupment by reduction of future TANF supportive service payments must allow the TWP participant to retain 80 percent of his/her original TANF supportive service benefit amount. Only 20 percent of the benefit total may be recouped each month. Providers may choose to repay the overpayment in full, or have the total amount (100%) of the overpayment recouped from future checks until the overpayment is recovered in full. Overpayments cannot be created for bus passes and transitional work (transportation) stipends issued in error.