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MISSISSIPPI [GENERAL: GEN+ APPROACH]
Revised 10-01-1710-01-21
gen+ Approach
The generation plus (gen+) approach is a multigenerational approach that seeks to provide the basic needs of the family and provide skills that will enable the family to become self-sufficient and ensure the families’ future well-being. To incorporate gen+, the Division of Economic Assistance will assess each potential individual’s eligibility and then make a referral to any Partner that has a program, for which the client may be eligible (e.g. the child eligible for child care will be referred to the Division of Early Child Care [DECCD] or a senior citizen may be referred to the Division of Aging and Adult Service [DAAS] for assistance with medical insurance). The gen+ approach was instituted on June 12, 2017.
gen+ Navigator
All Eligibility Workers and Case Managers will be a gen+ Navigator. At application, the Navigator will conduct an assessment asking the applicant a wide range of questions that will attempt to pre- screen the individual for other services offered by MDHS or MDHS Partners (The manual MDHS- GEN-100 will only be used if the web link is not available). The Navigator will be responsible for making all referrals to other MDHS Partners.
The MDHS-GEN-101 gen+ Opportunities Referral; the manual MDHS-GEN-100, the gen+ assessment, the manual MDHS-GEN-102, gen+ Referral Status Update, and any other gen+ documentation must be maintained in the electronic case record in the GenPlus folder.
Consent and Referral to Other MDHS Partners
Once the individual has been informed of the other programs in which he or she may be eligible, the individual will provide his/her verbal consent to be referred to the other services, if he or she would like to be referred. The individual may refuse gen+ referrals. Refusal to gen+ services has no effect on SNAP and/or TANF eligibility.
gen+ Monitoring
The Navigator will be responsible for monitoring and assessing the individuals’ progress by contacting the client at different intervals by maintaining his or her Worker Dashboard and/or a gen+ county administrative file. All individuals that were issued a referral from the Navigator or a referral was received by the Navigator must be monitored, even if the individual was not eligible for SNAP and/or TANF. In addition to monitoring, the Navigator will be assessing the individual’s progress to determine the effectiveness of the gen+ approach.