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MISSISSIPPI [ GENERAL: TANF AND TWP INFORMATION EXCHANGE ] Revised 06 - 01 - 06 2. If the CM requests an exemption, without an existing conciliation record, JAWS will create a conciliation record for the exemption request. However, MAVERICS will not place the individual’s benefits in a frozen status when this situation occurs. • If the individual is approved for exemption, the EW will enter the exemption code in MAVERICS. MAVERICS will send JAWS the exemption code “EX” to resolve the conciliation record created for the exemption request. • If the individual is denied the exemption, the EW must enter the denial code in MAVERICS. MAVERICS will pass the exemption results to JAWS. The individual must then participate in TWP or receive a sanction. The CM may schedule the individual for orientation/assessment or assign the individual to an activity. If the individual fails to cooperate, a sanction must be applied. County Transfers When a case is transferred to another county, the individual will appear on the new county’s Case Manager’s Caseload Listing report. The individual will be assigned to the previous CM or the CM ID number will be “blank”. The CMS in the new location must review the caseload listing report and reassign the individual to a CM in the new location. The individual will remain assigned to the CM in the previous county until he/she is re-assigned to a CM in the new county. The CM in the previous county will receive alerts for this individual until the CM transfer process has been completed in the new county. NOTE: Upon receipt of the Case Manager Caseload Listing report, the supervisor will review for blank ID numbers and reassign immediately to the new CM. SUBMITTING PROBLEMS TO THE HELP DESK When submitting a problem to the Help Desk, please indicate whether this is the FIRST, SECOND or THIRD request for that case and specific problem. Allow a reasonable time for resolution before making the second/third request. Please coordinate requests within your county or supervisory unit so that duplicate requests are not submitted for the same case problem. Be sure that the JAWS and MAVERICS cases have been reviewed to identify and resolve any possible case and policy inconsistencies before requesting Help Desk assistance. The supervisor should review and approve all requests before they are submitted to the Help Desk. Requests without adequate explanation of the problem will be returned to the sender.

Volume III | Chapter 1 Deleting Attendance Due to Incorrect Data Entry