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[PROGRAM COMPONENTS: TANF WORK ACTIVITIES MISSISSIPPI DEFINED] Revised 10-01-14
Handling Changes Anytime the State becomes aware of a change (ongoing or anticipated to be ongoing) in an individual’s circumstances that requires recalculation of the family’s TANF grant and SNAP allotment, the projected participation hours will be recalculated. The case manager will act on a change anytime an individual’s employment has been terminated, the work hours have been permanently reduced or increased, or the individual has changed jobs. Changes may be reported by the individual at any time, at case review, or through some other means. The case manager will verify the new information and take the appropriate case action, e.g., terminate or recalculate the projected participation, close the component, set up a conciliation, investigate a job quit or reduction in work hours, review the case for a voluntary quit violation, etc. Anytime TWP work hours are recalculated, the new projection period cannot exceed the six-month maximum. Handling a Job Quit When a job quit is discovered for an ongoing TANF case, the case manager will close the projected attendance record effective for the last Saturday in the participation report month, close the TWP component effective for the last day the participant worked, conciliate the individual and impose a TWP timed penalty, if applicable. When a job quit is discovered for a TANF transitional case, the case manager will close the TRN component and terminate all transitional supportive services effective for the earliest possible date. The case manager will not continue to authorize transitional supportive services after a job quit becomes known to the agency. CASE DOCUMENTATION Case management staff will work together to verify employment and attendance data. Employment verification (wage form, check stubs, etc.) will be maintained in the individual’s electronic case record. All communication between the TANF recipient, component provider/employer, and local Field Operations (FO) staff, along with pertinent information regarding the TANF Work Program will be clearly documented in the case record via the Participant Contact Record (PACR) screen in JAWS or the Case Documentation (CADO) screen in MAVERICS. The PACR screen is the preferred method for TWP related documentation. However, if the CADO screen is used, the PACR screen must be documented to reference the CADO screen. Contacts with the participant to obtain documentation or monitor participation should never interfere with the individual’s employment and meetings will be arranged around the participant’s work schedule. Volume III | Chapter 9 [PROGRAM COMPONENTS: TANF WORK ACTIVITIES DEFINED] 9154