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OVERVIEW This material describes all the functions the DHS county office must perform once the individual has been referred to the TANF Work Program (TWP).

CASE MANAGEMENT Case management is the process for coordinating TANF work activity assignments and supportive services for TANF Work Program (TWP) participants. Case management is the critical link between eligibility for assistance and full- time employment. The case manager (CM) is responsible for placing adult TANF recipients in allowable work activities and arranging supportive services, child care and transportation, when necessary. The top priority of the TWP is to help individuals become self-sufficient through full-time employment. The CM must manage his/her existing caseload and new referrals to the TWP to ensure timely referral to MDES or Vocational Rehabilitation (VR).

Case Management Principles

Before talking to the TWP participant, the CM should consider his/her own feelings about the TANF Work Program. The CM should act on the belief that change and development are possible; help the individual identify goals and set tasks to achieve those goals; establish a working relationship with the participant; and identify circumstances, which affect participation in the TANF Work Program. The CM must build self-esteem and motivate TWP participants and help them capitalize on their strengths and abilities.

The following principles should be followed by all case management staff when working with TANF recipients:

1. The needs of individual TANF recipients are unique, wide ranging, and vary over time; therefore, case management staff and MDES staff must be flexible.

2. TANF recipients can function in the community when provided with support and positive reinforcement; they should be encouraged to function as independently as possible.

3. When explaining the referral to MDES process, the TANF recipients should be encouraged to assume active, rather than passive, roles in developing their Individual Employment Plan (IEP).

4. Case management is not a time-limited service; it is an ongoing process to provide TANF MISSISSIPPI [ GENERAL: GUIDELINES FOR CASE MANAGEMENT ]

Revised 11 - 01 - 17

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Page 57

Official source

OVERVIEW This material describes all the functions the DHS county office must perform once the individual has been referred to the TANF Work Program (TWP).

Case Management Principles

The following principles should be followed by all case management staff when working with TANF recipients:

1. The needs of individual TANF recipients are unique, wide ranging, and vary over time; therefore, case management staff and MDES staff must be flexible.

2. TANF recipients can function in the community when provided with support and positive reinforcement; they should be encouraged to function as independently as possible.

3. When explaining the referral to MDES process, the TANF recipients should be encouraged to assume active, rather than passive, roles in developing their Individual Employment Plan (IEP).

4. Case management is not a time-limited service; it is an ongoing process to provide TANF MISSISSIPPI [ GENERAL: GUIDELINES FOR CASE MANAGEMENT ]

Revised 11 - 01 - 17