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pg. 94 APPLICATION INQUIRIES E1RG can be used to handle inquiries regarding the status of an application. The status, benefit amount, check date, supplier name, supplier number, supplier notified date, supplier response, ECIP pledges and process date fields will be used to determine the status of the application. Pending in Progress Status The pending in progress status indicates the E1RG screen has been completed on the application; however, the application has not been processed. Eligible Status The eligible status indicates the application has been registered on E1RG, processed and the household has met the requirements for LIHEAP eligibility, but the payment has not processed. The EA-6 will be generated to the applicant. Approved Payment in Process Status The approved payment in process status indicates the application has been registered on E1RG, processed, the household met the requirements for LIHEAP eligibility, the CEL has returned from the supplier with a response of YES and payroll is processing. This status will appear for a short period of time. When payroll has processed, the status will change to approved. Approved Status The approved status indicates the application has been registered on E1RG, processed, the household has met the requirements for LIHEAP eligibility and the payment has been processed. The benefit amount, check date, check number, supplier name, supplier number, supplier notified date, and supplier response will be displayed. The EA-7 will be generated to the applicant. If a direct payment is involved, the Supplier Number will display the unique number for a direct pay and the Supplier Name will display that particular energy source. For example, if an individual is approved using wood, the Supplier Name will display “WOOD” and the Supplier Number will display “888888888.” Ineligible Status The ineligible status indicates the application has been registered on E1RG, processed and the household has not met the requirements for LIHEAP eligibility. The CEL will not generate to the supplier when the ineligible status appears. The EA-6 will be generated to the applicant. Denied Status The denied status indicates the application has been registered on E1RG,