Page 93

pg. 88  Wages cannot be verified using this screen, unless received in conjunction with UCB, since wage information is always at least a quarter behind. The wage section will be followed by any Unemployment Compensation. This screen is the only allowable documentation source for Missouri UCB. E1CN Screen This screen can be used to enter, flag, or review case notes. It is important to review case notes prior to clicking the SAVE button as all case notes are final. If a case note is saved without the correct information displaying, the worker will have to type a new case note stating they are correcting the previous case note. Case notes cannot be deleted. These limitations apply to CAA staff as well as the LIHEAP unit. The E1CN screen is the official record and must be used when information, such as crisis date, pledge date and termination date, needs to be documented. LIHEAP will no longer accept notes entered on the MIS or on scanning systems (i.e. Docuware) as part of the official note of record. Notes appear in reverse chronological order, meaning the most recent note will display first for each program year. The E1CN screen only accepts a few abbreviations-characters. Some examples are @, $, and ( ). The E1CN screen does not allow staff to copy and paste information into case notes. When a character is included in the pasted information, it prevents the ability to enter case notes, so this feature is no longer available. E1AC Screen The E1AC will display.  The date,  Time,  Transaction ID,  Member DCN.  User ID of the person who performed the action. User ID's that start with FEADD or FEABB identify actions taken by the system.  The screen where the action took place. BTCH identifies actions taken by the system, such as generation of the weekly CEL; and  A description of the case action. This screen can be used to view a history of actions taken on a given case. E1PY Screen The payroll process will either generate a direct payment to the applicant or a CEL to the participating supplier. After payments are processed, you can view this information on the E1PY screen. The status and payment information for a case can also be viewed on the E1RG screen.