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pg. 17 EA SYSTEM The LIHEAP EA System allows users to record the registration, associate members to the applicant and case, record information from the application form, determine income eligibility and process EA payments. The information from each screen in the system builds upon the information entered on the previous screen. Each screen in the LIHEAP EA System serves a different purpose. The LIHEAP EA System retains five (5) years of history. Signing In An online training on how to access and maneuver through the EA system can be found at: https:--dss.mo.gov-fsd-energy-assistance-liheap-contractor-supplier-information- System Security Access Only LIHEAP staff will be granted security access to the EA System. EA information is recorded in the LIHEAP EA System. There are four (4) types of security access available to users.  Inquire  Allows access to the EA System, but user can only view case information on E1RG, E1AP, and the E1MM screens.  Update  Allows access to the EA System and user can perform add and update functions.  Management  Allows access to the EA System, add-update functions, and allows additional changes to be made on the EA System for:  E1PN screen,  E1NA screen,  E1RD screen,  E1ST screen,  E1MR screen,  E1DR screen,  And ability to override a duplicate address on the E1AP screen.  DCN  Each agency may designate three (3) staff members who can add DCNs to the SUPD screen referred to as the DSS common area. Users must submit the following forms to the LIHEAP Unit for processing, in order to gain access to the EA System:  LIHEAP Online Access Request Application  DSS Confidentiality & Information Security Agreement (MO886-4461) LIHEAP state staff must receive the forms with all signatures before security access is processed. A designated supervisor must sign the LIHEAP Online Access Request Application.