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Child Care Assistance Program Policy Manual Issued 07/2023 Processing Applications 3.7 ▪ Inform the family of their reporting type if the family is a Schedule Reporter. See Chapter 8.3.6 (Reporting Types). - If ineligible: ▪ Deny the application. ▪ Notify the applicant of ineligibility. See Chapter 12 (Notices). ▪ For BSF cases denied for no funds available, use the information in the application to screen the family for potential eligibility and place them on your agency’s waiting list. Inform the family that they have been added to the waiting list. See Chapter 4.3.12.12 (BSF waiting list management). Additional Application Processing Guidance Application is missing information When an application does not include all require information, the agency must follow up with the family to request additional information. See Chapter 16.46 (Information about MNbenefits) for applications submitted using MNbenefits. Repeated applications If a family applies again after their application has been denied, and nothing has changed to indicate that the family may now be eligible, the agency may: • Process the application using the standard processing practices. OR • Send either a manual denial notice (Child Care Notice of Decision – Denial (DHS-5588)) or family memo through MEC2 to notify the family that their application is denied. State the reason for denial (such as a waiting list, no eligible children, or being over income). Appeal rights are included with DHS-5588 and with family memos. If a manual denial notice is sent, enter a case note.

Examples of repeated applications include, but are not limited to: • Family is denied for being over income, reapplies, and is still over income. • Family is denied for no funds available and placed on BSF waiting list, reapplies, and funds are still not available. Family remains on waiting list with original application date. If the applicant applies and the family is already receiving child care assistance, manually deny the new request using the Child Care Assistance Notice of Decision – Denial (DHS-5588) (PDF) and document the actions taken in Case Notes Application when CCAP may not be needed When the information on a MNbenefits electronic application indicates that the person may not need child care assistance, contact the applicant and ask if they want to withdraw their application. • If the applicant says they want to withdraw their application: