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EAP Policy Manual FFY24 FFY24 Policy Manual Changes Page 3

Chapter or Appendix Page Change except when a Tribal Service Provider verifies at least one member of the EAP household meets the Tribal Service Provider’s tribal membership criteria. • In addition, instructions were added to guide Service Providers on the steps to take if an application is transferred before or after the benefit is approved.

12 Additions to the Signature Requirements section include: • If an application is received with a signature but no date, use as the signature date the date the application was received or the postmark date, whichever is earlier, and document as necessary. • If the application is received beyond 60 days of the signature date, log the application and have the household sign a new signature page. The household should sign the application with a current date, and it is possible the household will need to provide additional income proof based on their signature date.

15 A new WAP-Only Applications section details handling WAP-only applications with or without complete information.

18 These steps were added in the Employee Applications with an Energy Emergency section: