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EAP Policy Manual FFY24 Chapter 2 Applications & Application Processing Page 12 I, [printed name] intend for my signature below to be used only in conjunction with the attached ENERGY PROGRAMS APPLICATION. By signing below, I agree to all elements of the attached application. [Signature] [Date] • Signatures using third-party signature technology, such as Docusign, Eversign, Adobe Sign, AssureSign, or similar. • An image of a signature that is placed on a document by digitally copying and pasting the signature onto the document. The email address that sends an electronic or scanned application or handwritten text detailed above must match the email address provided on the application. If the application does not include an email address, accept the application but do not add that email to the household’s eHEAT information. Service Providers must keep the email, including the attachments, in the same manner they currently maintain applications. The following are not allowed: • A name typed at the end of an email message by the sender. • A signature created by using a script or calligraphy font for the typed name of the person “signing.” • A typed name that appears following /s/. Logging in Applications Received All applications must be logged in the order they are received. Service Providers have until September 15 to log all applications received on or before September 15. After September 15, all applications must be logged on the day they are received. Timely logging in of applications is a required activity. The process will build electronic documentation of action on applications. This information will be included on the EAP Production Report in eHEAT. Address Standards Service Providers are required to use address standards to reduce the entry of duplicate addresses into eHEAT and prevent potential errors and fraud. Service Providers must follow the standards shown in Address Standards. If a standard is not listed in Appendix 5G, additional guidance can be found at the U.S. Postal Service website http://pe.usps.gov/cpim/ftp/pubs/Pub28/pub28.pdf Signature Requirements Applicants sign the EAP application to authorize use of their private data to provide EAP services (see Chapter 11 - Data Practices and Records). The signer must be named on the application and be one of the following: