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EAP Policy Manual FFY24 Chapter 16 Mechanical Contractors Page 1 Chapter 16 Mechanical Contractors Chapter Definitions and Terms • eHEAT (Electronic Household Energy Automated Technology) • Electronic Funds Transfer (EFT) • Energy Assistance Program (EAP) • Energy Related Repair (ERR) • Heating System is a permanent source of interior home heat, such as furnaces, boilers, and wood stoves • Minnesota Management & Budget (MMB) Chapter Contents • Requirements for ERR Service • Registration, Agreement, and Contractor Requirements • Mechanical Equipment and Work Standards • Required Documentation • Payments • eHEAT • Additional Requirements The Energy Assistance Program (EAP) is a health and safety program which helps low-income households keep their homes heated. An essential part of this program is ensuring households have a functioning heating system. The Energy Related Repair (ERR) program is an emergency benefit for households facing no-heat or life-threatening situations resulting from a malfunctioning or nonfunctioning heating system. As a crisis program, ERR requests must be addressed within required timelines.