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EAP Policy Manual FFY24 Chapter 15 Energy Vendors Page 2 Consumption and Cost Information Requirements Energy vendors must provide accurate dwelling consumption information (including date, cost and unit) for each EAP applicant who is their customer. Cost information is used to determine households’ grant amounts. By signing the application the households gives consent to fulfill this request. Energy vendors provide consumption information using eHEAT. At times, the energy vendor may report consumption information directly to the Service Provider when speed is necessary or the energy vendor cannot access eHEAT. Consumption is reported “in bulk” during the summer. Referred to as “Annual Consumption,” the energy vendor completes dwelling consumption records for the coming program year for households who received EAP the previous winter. During normal program operations energy vendors must provide consumption information for individual households as they apply. Refer to the screen shots below for entering individual households’ consumption during the program year. Consumption Data Specifications The consumption data includes the date range, cost and units of energy, fuel type and usage for a household’s dwelling including: • Up to 12 consecutive months • Any 12 consecutive months between June 1, 2022 and September 30, 2023 • Beginning and ending dates for the consecutive consumption data. • Taxes and fees if typically a part of the heating bill The consumption data for a household excludes: • Penalties for late payment • Interest • Leak or pressure test fees • Trip charges not part of a normal delivery • Short notice deliveries • Tank rental • Merchandise, etc. When 12 consecutive months of consumption data between June 1, 2022 and September 30, 2023 is unavailable, use the following examples to provide the residence’s consumption: