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EAP Policy Manual FFY24 Chapter 14 Monitoring and Technical Assistance Page 5 EAP Updates Commerce issues a newsletter called The Energizer. The Energizer is published and distributed to EAP Coordinators. Additionally, Commerce may offer EAP information needing immediate attention through A Spark. These communication devices may clarify information, provide new information, or include reminders about program procedures. They are e-mailed to EAP Coordinators. Policy updates contained in The Energizer and A Spark are considered policy from the time of publication. For this reason, EAP Coordinators are required to know the content and distribute it to other stakeholders. All communications for the current program year will be available on the EAP Web site. Web Page The EAP Web page contains all basic EAP documents, including State Plans, the manual, application forms, Service Provider referrals and links, and eligibility information. eHEAT data reports will be posted weekly. EAP Updates will be posted as they are released. Questions Questions about policies and procedures must come from the EAP Coordinator and be directed to the Program Performance Auditor. Individual Service Provider Technical Assistance Program Performance Auditors or other qualified designees may provide training to individual Service Providers or groups of Service Providers as the need is identified through compliance auditing or upon Service Provider request. Appendices 14A – Service Provider EAP Program Audit Disclosure Letter