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EAP Policy Manual FFY24 Chapter 14 Monitoring and Technical Assistance Page 2 Note: Reports and official requests, such as requests for NFA changes or cash, should not be submitted to the Program Performance Auditor. They should be sent to the appropriate Commerce staff, as described elsewhere in this Policy Manual. Compliance Monitoring Commerce is required by 2 C.F.R. 200.331 to monitor all federal grants it administers. By signing the EAP contract, Service Providers agree to allow certain federal and state agencies or their designees’ access to the business site and all program records. Desk Reviews and Targeted Information Gathering Commerce has authority to request any information regarding the operation of the program. In addition, Commerce regularly analyzes eHEAT and other data for patterns and information. This information may lead to questions about a Service Provider’s program delivery. When questions arise, the Program Performance Auditor or other designated staff may follow up with the Service Provider. On Site Monitoring Commerce will perform routine, on site compliance monitoring at each Service Provider’s business location twice a year. The Program Performance Auditor will make an effort to accommodate the Service Providers’ schedules. Service Providers must make the compliance visit a scheduling priority. Initial Visit General procedures: On site monitoring will be a program review with the EAP Coordinator and Program Performance Auditor to discuss the Service Provider’s EAP Local Plan, staffing and start up activities using the EAP Initial Program Assessment Tool (iPAT). To complete the monitoring, the Program Performance Auditor has authority to interview the EAP Coordinator, the fiscal director and any other staff whose work is integral to the program. Full Visit On site compliance monitoring will include these activities: Entrance interview: This interview must include the Program Performance Auditor and the Service Provider EAP Coordinator. It may include other staff upon request of the Program Performance Auditor or at the discretion of the Service Provider. The entrance interview will describe the auditing activities that will take place, review the monitoring tool and schedule interviews with other Service Provider staff, as requested by the Program Performance Auditor.