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EAP Policy Manual FFY24 Chapter 6 Energy Related Repair Page 19 Recovery of Overpaid or Disallowed ERR Expenditures Disallowed ERR expenditures may be the result of error, fraud, waste or abuse. If disallowed ERR expenditures result in the improper use of ERR funds, the misspent funds will be categorized as an overpayment. Commerce will review and determine actions that may include: • EAP households subject to repaying ERR costs incurred when the household provides false information and receives ERR services as a result. • Service Providers subject to repayment with non-federal funds. • Contractors subject to repayment and unable to receive future EAP payments or additional work through EAP. • Service Providers reporting suspected fraud to local authorities. • Commerce reserves the right to take additional steps. ERR File Documentation eHEAT Documentation • All applicable information must be recorded in eHEAT when ERR service is requested • ERR Notes must state: • ERR services were initiated and authorized by the Service Provider. • Whether the household has temporary or secondary heat. • Whether secondary heat is redundant. • If the heating contractor was required to provide temporary heat to the dwelling. • The contractor’s analysis of the heating system problem. • The contractor’s proposed repair or replacement and justification for replacement, if applicable. All ERR household files must include the following documentation: • Proof of ownership, if applicable. • Commerce EAP approval of ownership proof, if applicable. • Copies of any proposals, bids, purchase orders or other work orders. • Invoices for work completed. The invoice must be itemized if an itemized proposal or bid from the heating contractor is not in the household file. An itemized invoice must include details of costs for labor, parts and new equipment to reflect the work done and