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EAP Policy Manual FFY24 Chapter 4 Primary Heat Page 2

• Payments to previous energy vendors. • Fees for services related to home energy, such as pressure tests, leak seek, line bleeding, tank setting, tank rental, membership, after-hours delivery, utility reconnection and service deposits. Primary Heat payments cannot pay for non-energy costs like: • Service contracts • Water, wastewater, sewer • Garbage, recycling, composting • Cable, internet, telephone • Gasoline, machine parts, engine oil • Charges resulting from meter tampering or other theft of service • Other items unrelated to home energy Measuring Energy Costs In most cases, EAP determines a household’s energy costs by requesting fuel consumption data from their energy vendors. When consumption data is not available, the household’s fuel costs are estimated using a table of average energy costs from the previous year (known as the “backup matrix”). What Does Consumption Data Look Like? To calculate a meaningful Primary Heat benefit, EAP uses consumption data from the previous year to estimate a household’s annual energy costs. Consumption data must describe a household’s energy usage over a period of up to 12 consecutive months. This 12-month period must fit inside of a 16-month window ending just before the start of the current program year. For FFY23, this window is June 1, 2021 to September 30, 2022. Energy usage from the current program year cannot be included in consumption data. Consumption data describes each of the fuels a household uses. Consumption data for each fuel must include: • The time period from which the data was collected. • The quantity of fuel used. • The total cost of the fuel, including taxes and recurring fees. • Whether the fuel was used for heating.