Page 17

BAM 600 17 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Role of MSA Staff or MDHHS Appeals Review Office Staff MA Only MSA staff or MDHHS appeals review office staff have responsibility to do all the following: • Arrange an internal review of the appeal to identify appropriate staff involved and whether issue can be resolved. • Complete the hearing summary and send it to the client/representative and to MOAHR in advance of the hearing • Notify the client/representative, MOAHR, other MSA staff and local MDHHS if all issues raised in a hearing request are resolved prior to the hearing. • MSA staff or Appeals staff will represent MDHHS during the hearing by explaining the action taken by MDHHS as well as provide the policy that supports the action. • Department representatives such as ARO or MSA staff, will assist in distributing the decision and order to the appropriate department participants to facilitate compliance to the order in a timely manner. MSA staff will complete and send to MOAHR within 10 days, an order of certification of ALJ Order, if any. Michigan Office of Administrative Hearings and Rules (MOAHR) for the Department of Health and Human Services (MDHHS) staff have responsibility to do all the following: • MOAHR will send a notice of hearing to the client/representative, the appeals review office and local MDHHS hearings coordinator email box when a hearing is scheduled. • MOAHR will send the decision and order to the client/representative, other MSA staff, the appeals review office and local MDHHS hearings coordinator email box.

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Page 17

Official source

BAM 600 17 of 50 HEARINGS BPB 2026-014 5-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Role of MSA Staff or MDHHS Appeals Review Office Staff MA Only MSA staff or MDHHS appeals review office staff have responsibility to do all the following: • Arrange an internal review of the appeal to identify appropriate staff involved and whether issue can be resolved. • Complete the hearing summary and send it to the client/representative and to MOAHR in advance of the hearing • Notify the client/representative, MOAHR, other MSA staff and local MDHHS if all issues raised in a hearing request are resolved prior to the hearing. • MSA staff or Appeals staff will represent MDHHS during the hearing by explaining the action taken by MDHHS as well as provide the policy that supports the action. • Department representatives such as ARO or MSA staff, will assist in distributing the decision and order to the appropriate department participants to facilitate compliance to the order in a timely manner. MSA staff will complete and send to MOAHR within 10 days, an order of certification of ALJ Order, if any. Michigan Office of Administrative Hearings and Rules (MOAHR) for the Department of Health and Human Services (MDHHS) staff have responsibility to do all the following: • MOAHR will send a notice of hearing to the client/representative, the appeals review office and local MDHHS hearings coordinator email box when a hearing is scheduled. • MOAHR will send the decision and order to the client/representative, other MSA staff, the appeals review office and local MDHHS hearings coordinator email box.