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BAM 500 2 of 8 WARRANTS LOST, STOLEN, NOT RECEIVED, OR DESTROYED BPB 2024-018 7-1-2024

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

If the warrant was issued, obtain the warrant number, warrant date, amount, and Warrant Status. • If Bridges indicates it was returned/cancelled to Treasury; see BAM 505, Returned Benefits. If the warrant was issued and not returned/cancelled it might be late in mail delivery. Instruct the payee to contact the post office to verify delivery. • If delivery is verified but the payee claims nonreceipt, consider the warrant lost; see Lost or Stolen Warrant in this item. • If delivery cannot be verified, consider the warrant not received. The payee can complete a 1778 on the day after the fourth mail delivery day following the warrant date; see Stop Payment and Replacement in this item. Note: For CDC only, the payee can complete a 1778 on the day after the 10th mail delivery day following the warrant date. If the warrant was not issued, ask a local office designated staff to contact the Bridges Resource Center (BRC). Destroyed Warrant When the local office receives a destroyed or mutilated warrant, the fiscal unit supervisor can complete and sign the 1778 on behalf of the payee and attach the warrant remains. Destroyed warrants do not require a police report. Stop Payment and Replacement The payee must complete a 1778 to initiate a stop payment and request a replacement warrant. Ask the payee to review the form or, if requested, read and explain the contents. The payee and a notary must sign each copy of the 1778 in ink. Copy signatures are not acceptable. In limited circumstances that prevent 1778 completion in the local office (for example, out-of-state provider), forward it to the individual for notarized signature and return. Exception: Destroyed or mutilated warrants do not require payee signatures; see Destroyed Warrant in this item.