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BAM 401E 4 of 34 ELECTRONIC BENEFIT TRANSFER ISSUANCE SYSTEM BPB 2026-019 8-1-2026
BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES
counter-card (OTC) is issued to the recipient in the local office, a hard copy of the DHS-Pub-322 must be provided to the card holder. Bridge cards will be mailed to the local office for clients who are using the county/district office as their mailing address. See Bridge Cards Received by the Local office in this item. Note: SNAP clients must have their Bridge card and access to their benefits to meet the standard of promptness. SNAP benefits are not available to the client until the day after the benefits are authorized. Head of Household Changes If the HOH on a case changes, remaining benefits in the account do not transfer to the new HOH's Bridge card. The previous HOH retains access to the remaining benefits in their account. Any subsequent benefits issued on a case will be added to the new HOH’s Bridge card. If the HOH change is due to death or incarceration (prison) see; Deceased or Incarcerated Household Changes in this item. Deceased or Incarcerated Household Changes If an individual is either deceased or incarcerated (prison) and has ever had access to a Bridge card their access, as well as the authorized representative's access, will be terminated once updated accordingly in Bridges. If the HOH is deceased or incarcerated (prison) and there are other members of the household who are entitled to the benefits, a new HOH will need to be determined from one of the remaining adult group members; see Designation of Head of Household in Bridges Administrative Manual (BAM)115 Application Processing. A DHS-3503, Verification Checklist, will be issued by Bridges to allow the household 10 days to provide their choice of a new HOH. If verification is not received, the EDG will close for failure to verify. Exception: For SNAP only, if a new HOH is not chosen, the EDG will not close. The specialist must choose a new HOH from the remaining group members.