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BAM 401E 31 of 34 ELECTRONIC BENEFIT TRANSFER ISSUANCE SYSTEM BPB 2026-019 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

5. If above items do not reconcile, resolve discrepancies with Card Issuance Clerk, HOH/Protective Payee/FSAR, as appropriate. Note: If a release is not supported by a signed DHS-3955-A-EBT, Bridge Card Issuance Log Attachment, the reconciler is to contact HOH/Protective Payee/FSAR to verify the card was received. 6. Verify that the number of cards issued on the DHS-3955-EBT, Bridge Card Issuance Log, match the ebtEDGE reports. 7. If above items reconcile, sign and date the DHS-3955-EBT, Bridge Card Issuance Log, to indicate reconciliation was performed. 8. Following reconciliation, file the DHS-3955-EBT, Bridge Card Issuance Log and attachments in a secured location. Access to this file should be limited to the reconciler. Note: Documents should be retained for seven years. Reconciliation of Physical Inventory A monthly physical inventory and a reconciliation of documents distributed must be made with documents recorded in the local office/district office. The DHS-4351, Monthly Controlled Document Inventory and Reconciliation, must be used for this purpose. The DHS-4351, Monthly Controlled Document Inventory and Reconciliation, provides the format for performing a reconciliation. This form documents that the local office records of controlled documents used (DHS-4070 and DHS-3955-EBT, Bridge Card Issuance Log) reconciles with the physical inventory. If the above steps do not check out, resolve the problem with the Card Issuance Clerk, Recipient or FSAR, as appropriate. Note: It may be necessary to contact the recipient or FSAR to verify the card was received. If above steps do check out, sign and date DHS-3955-EBT, Bridge Card Issuance Log to indicate reconciliation was performed. DHS-4351 Complete the DHS-4351, Monthly Controlled Document Inventory and Reconciliation.