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BAM 401E 17 of 34 ELECTRONIC BENEFIT TRANSFER ISSUANCE SYSTEM BPB 2026-019 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Bridge Cards Received in Mail by Local Office Michigan EBT Bridge Cards are mailed to the local office for those recipients whose address in Bridges is the local office. If the HOH has an authorized representative, that card is also sent to the local office. Secured Bridge Card File Each local office must establish and maintain a Secured Bridge Card File for all EBT cards received in the mail. A secured file means a locked strongbox or cabinet with limited access during business hours. Card Issuance Clerk Each local office must designate a card issuance clerk to control EBT cards received in the mail using the DHS-61, Daily Record and Disposition of Checks/Warrants/EBT Cards. Bridge Card Disposition EBT Cards received in the mail must be released to recipient as soon as possible. Disposition action must be taken for all cards within 30 calendar days after the card is received. Note: Specialists and the card issuance clerk should make an effort to make sure HOH/Protective Payee/FSAR has been notified before the card is destroyed. In extenuating circumstances (client disability, major illness, etc.) where the client is unable to pick up the card from the local office, the card may be mailed. If the address on Bridges is the local office, the client must be contacted to obtain a valid mailing address. In these instances, the DHS-3955-A-EBT, Bridge Card Issuance Log Attachment, and a prepaid postage return envelope must be included in the mailing with the card. The client should be instructed to enter entire card number, sign, date, and return the DHS-3955-A-EBT, Bridge Card Issuance Log Attachment to the local office. Photocopies of the mailing envelope and the contents should be made and retained by the local office. When the signed DHS-3955-A-EBT, Bridge Card Issuance Log Attachment is