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BAM 305 8 of 9 ASSIGNMENT, REASSIGNMENT AND TRANSFER BPB 2015-005 4-1-2015

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

The former county or district of record must transfer the inactive physical case record within 10 working days of receipt of the transfer request alert. Lost Physical Case Records All Programs Documentation and information needed to support an eligibility determination may be recorded on the electronic case record. How- ever, signed documents, vital statistics, medical and legal packets, and supportive verification and documentation are stored in the physical case record. Transfer-Out Offices When a transfer request is received and the physical case record cannot be located, do all of the following:  Check to see if the case file consists entirely of ED's.  Notify the new local office that the physical record is lost.  Reconstruct the record using available documents and other information.  Follow the Transfer Procedures in this item.  If the lost physical case record includes a pending application, transfer the pending groups to the new local office. This ensures adherence to the established standard of promptness.  If the physical case record is later found, forward it to the new local office indicated in Bridges. This includes inactive cases. Transfer-In Offices When the transfer-out office cannot locate the physical case record, do the following:  Have the client sign a new application.  Obtain sufficient verifications and documentation to support the eligibility determination.