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BAM 305 3 of 9 ASSIGNMENT, REASSIGNMENT AND TRANSFER BPB 2015-005 4-1-2015

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Local offices can also limit the number of reassignments to a work- load by indicating a partial workload, in increments of 10 percent. The MOR Profile screen also records authorizations by type of program such as the Family Independence Program (FIP), State Emergency Relief (SER), for processing related group intake. Local Office Reassignment Coordinator Each local office must designate a local office reassignment coordi- nator. This may be the case transfer clerk, assignment coordinator or another designated individual. The local office reassignment coordinator:  Receives the physical case record from the sending workload.  Completes reassignment transactions for specified cases or workload redistribution.  Forwards and logs out the physical case record to the receiving workload. Specialist Reassignment Procedures When a case is identified for reassignment, the specialist will receive a Bridges reassignment alert/request from his/her supervisor, manager or local office reassignment coordinator. The specialist needs to complete the following steps:  Assemble the current physical case record and file all loose documents in the proper packets. Reconstruct the physical record if it cannot be located; see Lost Physical Case Records in this item.  Forward the physical case record to the local office reassignment coordinator. TRANSFER A case record is generally transferred to another local office when:

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Official source

BAM 305 3 of 9 ASSIGNMENT, REASSIGNMENT AND TRANSFER BPB 2015-005 4-1-2015

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Local offices can also limit the number of reassignments to a work- load by indicating a partial workload, in increments of 10 percent. The MOR Profile screen also records authorizations by type of program such as the Family Independence Program (FIP), State Emergency Relief (SER), for processing related group intake. Local Office Reassignment Coordinator Each local office must designate a local office reassignment coordi- nator. This may be the case transfer clerk, assignment coordinator or another designated individual. The local office reassignment coordinator:  Receives the physical case record from the sending workload.  Completes reassignment transactions for specified cases or workload redistribution.  Forwards and logs out the physical case record to the receiving workload. Specialist Reassignment Procedures When a case is identified for reassignment, the specialist will receive a Bridges reassignment alert/request from his/her supervisor, manager or local office reassignment coordinator. The specialist needs to complete the following steps:  Assemble the current physical case record and file all loose documents in the proper packets. Reconstruct the physical record if it cannot be located; see Lost Physical Case Records in this item.  Forward the physical case record to the local office reassignment coordinator. TRANSFER A case record is generally transferred to another local office when: