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BAM 220 6 of 27 CASE ACTIONS BPB 2026-023 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Child Care Provider Authorization CDC Only Bridges generates a DHS-198, Child Development and Care (CDC) Provider Notice, to notify CDC providers when: • An authorization is added. • The authorized hours change. • Closing the CDC eligibility determination groups (EDG). • The family contribution changes. A manual DHS-198 must be sent by the specialist when a manual authorization is entered in Bridges. MASS UPDATES All Programs Certain changes result from changes by the federal or state govern- ment and involve mass updates of the entire or major portions of the caseload. Central office usually processes most of the affected cases through Bridges mass update and mails notices to client. Local offices are often required to assist in a mass update, as specified in a program policy bulletin. Mass updates affecting various programs include: • Annual FAP standards update. • Retirement, survivors, and disability insurance (RSDI) updates. • Periodic changes in program benefit amounts. • Other changes in eligibility factors based on laws or regulations. STANDARDS OF PROMPTNESS All Programs The standard of promptness (SOP) is the maximum time allowed to complete a required case action. Cases should be processed as quickly as possible. The SOP sometimes varies by program.

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Page 6

Official source

BAM 220 6 of 27 CASE ACTIONS BPB 2026-023 8-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Child Care Provider Authorization CDC Only Bridges generates a DHS-198, Child Development and Care (CDC) Provider Notice, to notify CDC providers when: • An authorization is added. • The authorized hours change. • Closing the CDC eligibility determination groups (EDG). • The family contribution changes. A manual DHS-198 must be sent by the specialist when a manual authorization is entered in Bridges. MASS UPDATES All Programs Certain changes result from changes by the federal or state govern- ment and involve mass updates of the entire or major portions of the caseload. Central office usually processes most of the affected cases through Bridges mass update and mails notices to client. Local offices are often required to assist in a mass update, as specified in a program policy bulletin. Mass updates affecting various programs include: • Annual FAP standards update. • Retirement, survivors, and disability insurance (RSDI) updates. • Periodic changes in program benefit amounts. • Other changes in eligibility factors based on laws or regulations. STANDARDS OF PROMPTNESS All Programs The standard of promptness (SOP) is the maximum time allowed to complete a required case action. Cases should be processed as quickly as possible. The SOP sometimes varies by program.