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BAM 115 32 of 36 APPLICATION PROCESSING BPB 2026-003 2-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Bridges will automatically display the task for follow-up on the date that is specified. Department Errors All Programs As soon as possible, document and correct benefits approved or denied in error by changing Data Collection, running Eligibility Determination Benefit Calculation (EDBC) and certifying the results. Bridges sends the client a timely or adequate notice as appropriate for department error corrections resulting in: • Program eligibility or ineligibility. • Increased or decreased need. • Higher or lower patient-pay amount. FIP, SDA, RCA and FAP Only See BAM 405, FIP, RCA AND SDA Supplemental Benefits, and BAM 406, Supplemental Food Assistance Benefits, regarding supplemental benefits. See BAM 705, Agency Error Overpayment, and BAM 715, Client/CDC Provider, regarding recoupment. CDC Only See BAM 705, for procedures to be followed when a department error has occurred. MA Only The period of erroneous coverage cannot be removed from or reduced in Bridges. Service Referrals All Programs Individuals may need referrals to Adult Services, Adult Protective Services, Preventive Services For Families, or Children’s Protective Services. Be alert to those needs and refer cases when indicated or required. If there is a disclosure of domestic violence, and the client is not receiving services, refer the client to the appropriate community service.

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Page 32

Official source

BAM 115 32 of 36 APPLICATION PROCESSING BPB 2026-003 2-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

Bridges will automatically display the task for follow-up on the date that is specified. Department Errors All Programs As soon as possible, document and correct benefits approved or denied in error by changing Data Collection, running Eligibility Determination Benefit Calculation (EDBC) and certifying the results. Bridges sends the client a timely or adequate notice as appropriate for department error corrections resulting in: • Program eligibility or ineligibility. • Increased or decreased need. • Higher or lower patient-pay amount. FIP, SDA, RCA and FAP Only See BAM 405, FIP, RCA AND SDA Supplemental Benefits, and BAM 406, Supplemental Food Assistance Benefits, regarding supplemental benefits. See BAM 705, Agency Error Overpayment, and BAM 715, Client/CDC Provider, regarding recoupment. CDC Only See BAM 705, for procedures to be followed when a department error has occurred. MA Only The period of erroneous coverage cannot be removed from or reduced in Bridges. Service Referrals All Programs Individuals may need referrals to Adult Services, Adult Protective Services, Preventive Services For Families, or Children’s Protective Services. Be alert to those needs and refer cases when indicated or required. If there is a disclosure of domestic violence, and the client is not receiving services, refer the client to the appropriate community service.