Page 21

BAM 115 21 of 36 APPLICATION PROCESSING BPB 2026-003 2-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

answer to the question. Complete this step for each adult mandatory group member. Interviews FIP, RCA, SDA Only The specialist must conduct an in-person interview for each adult mandatory group member at application before approving benefits if any of the adult mandatory group members request an in-person interview. SDA and RCA The specialist must conduct a telephone or in-person interview at application before approving benefits. SDA Do not deny assistance if the applicant is a resident of a juvenile justice facility whose verified expected release date is within two weeks of the date the SDA application was received. Schedule an interview with the applicant to be held within the first five days after release, if possible. Jointly Processed SDA/RCA and FAP Applications Conduct an interview at application before approving benefits. For FAP, do not require an in-office interview if the client is experiencing a hardship which prevents an in-office interview. Instead, conduct the FAP interview by telephone, at the client’s home or another agreed-upon location. Hardship conditions include but are not limited to illness, transportation difficulties, work hours, etc. Home Calls All Programs If eligibility factors are questionable, schedule a home call in Bridges; see Helping individuals in this item. Document the reason for the home call in the case record. For FAP only, some individuals who are unable to appoint an AR for the interview may request it be held at their home or other convenient place. These include:

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Page 21

Official source

BAM 115 21 of 36 APPLICATION PROCESSING BPB 2026-003 2-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

answer to the question. Complete this step for each adult mandatory group member. Interviews FIP, RCA, SDA Only The specialist must conduct an in-person interview for each adult mandatory group member at application before approving benefits if any of the adult mandatory group members request an in-person interview. SDA and RCA The specialist must conduct a telephone or in-person interview at application before approving benefits. SDA Do not deny assistance if the applicant is a resident of a juvenile justice facility whose verified expected release date is within two weeks of the date the SDA application was received. Schedule an interview with the applicant to be held within the first five days after release, if possible. Jointly Processed SDA/RCA and FAP Applications Conduct an interview at application before approving benefits. For FAP, do not require an in-office interview if the client is experiencing a hardship which prevents an in-office interview. Instead, conduct the FAP interview by telephone, at the client’s home or another agreed-upon location. Hardship conditions include but are not limited to illness, transportation difficulties, work hours, etc. Home Calls All Programs If eligibility factors are questionable, schedule a home call in Bridges; see Helping individuals in this item. Document the reason for the home call in the case record. For FAP only, some individuals who are unable to appoint an AR for the interview may request it be held at their home or other convenient place. These include: