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BAM 105 6 of 20 RIGHTS AND RESPONSIBILITIES BPB 2026-016 7-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

1320 Braddock Place, Room 334 Alexandria, VA 22314 fax: (833) 256-1665 or (202) 690-7442 email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov This institution is an equal opportunity provider. CDC The State of Michigan may not discriminate against individuals applying for or receiving CDC benefits on the basis of race, national origin, ethnic background, sex, religious affiliation, or disability. Right to Request a Hearing All Programs The client has the right to request a hearing for any action, failure to act, or undue delay by MDHHS; see BAM 600, Hearings. Exception: For MA only, a client and the client’s community spouse have the right to request a hearing on an initial asset assessment only if an application has actually been filed for the client. General Complaints FAP Only Record general complaints about the FAP program using the Food Assistance Complaint Tracking Database. The database cannot be used for discrimination complaints. If an individual files a discrimination complaint, the specialist is required to address the issue by following Discrimination Complaints in this item. Examples for when it is appropriate to input general complaints include, but are not limited to: • Overdue FAP applications. • General FAP complaints.

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Page 6

Official source

BAM 105 6 of 20 RIGHTS AND RESPONSIBILITIES BPB 2026-016 7-1-2026

BRIDGES ADMINISTRATIVE MANUAL STATE OF MICHIGAN DEPARTMENT OF HEALTH & HUMAN SERVICES

1320 Braddock Place, Room 334 Alexandria, VA 22314 fax: (833) 256-1665 or (202) 690-7442 email: FNSCIVILRIGHTSCOMPLAINTS@usda.gov This institution is an equal opportunity provider. CDC The State of Michigan may not discriminate against individuals applying for or receiving CDC benefits on the basis of race, national origin, ethnic background, sex, religious affiliation, or disability. Right to Request a Hearing All Programs The client has the right to request a hearing for any action, failure to act, or undue delay by MDHHS; see BAM 600, Hearings. Exception: For MA only, a client and the client’s community spouse have the right to request a hearing on an initial asset assessment only if an application has actually been filed for the client. General Complaints FAP Only Record general complaints about the FAP program using the Food Assistance Complaint Tracking Database. The database cannot be used for discrimination complaints. If an individual files a discrimination complaint, the specialist is required to address the issue by following Discrimination Complaints in this item. Examples for when it is appropriate to input general complaints include, but are not limited to: • Overdue FAP applications. • General FAP complaints.