Page 51

10-148 Chapter 6 page 51

improper payment occurring from Agency Administrative Error, Parent Error and/or Child Care Provider Error. 2. If the improper payment results in less benefits than should have been granted, the result is an Underpayment. 3. If the improper payment results in more benefits than should have been granted, the result is an Overpayment. 4. The Department shall take prompt action in accordance with the requirements of this section whenever an improper payment occurs. B. Underpayments 1. Agency Administrative Error will be addressed by the Department on a case- by- case basis. The Department must receive written notification of any administrative errors by the Parent or Child Care Provider within sixty (60) calendar days of the date payment is issued to the Child Care Provider. C. Overpayments 1. No Overpayment shall be established if the difference between the benefits paid on behalf of the Parent and the correct benefit amount is less than ten dollars ($10). 2. Agency Administrative Error will be addressed by the Department on a case-by- case basis. The Department must receive written notification of any administrative errors by the Parent or Child Care Provider within sixty (60) calendar days of the date payment is issued to the Child Care Provider. D. Errors Caused by Parents and Providers 1. Overpayments that are not caused by Agency Administrative Errors shall be classified as caused by the Parent or Child Care Provider. 2. Overpayments caused by the Parent include, but are not limited to: a. Errors caused by reporting false information; and/or b. Errors caused by reporting inaccurate information. 3. Overpayments caused by the Child Care Provider include, but are not limited to errors caused by: a. Inaccurate reporting of licensing status, age of the Child, or other Child Care Provider qualifications; b. Inaccurate reporting of the Child Care Provider’s relationship to the Child or the location at which Child Care Services are provided;