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DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL VERIFICATION Section 408 Page 5

REVISED OCTOBER 2025 D. Evaluate each household based on its individual circumstances when determining if information is questionable. E. Examples of questionable information: a. A household’s report of expenses that exceed its income may be grounds for the local department’s request for further verification. This circumstance, in itself, is not grounds for a denial of benefits. In this instance, explore with the household how it meets its expenses. Request further verification based on the household’s response to these questions. b. A roomer or boarder has the same last name as someone in the household. c. Suddenly there is an absence of medical bills for a household member that has had continuous medical expenses for several years. This could apply to other bills. 408.7 Verification of an Expense or a Questionable Expense

A. Advise the household that its eligibility and SNAP benefit level may be determined without providing a deduction for the unverified expense if obtaining required verification of an expense, including medical expenses, will delay the household’s certification. 408.7 Verification of an Expense or a Questionable Expense (continued)

B. Determine the household’s eligibility and SNAP benefit level without providing a deduction for an unverified expense when the expense cannot be verified. C. If the household subsequently provides the missing verification, update the case and recalculate the household’s benefits in accordance with the timeliness standards in SNAP Manual Section 420 Reporting Changes. D. The household is only entitled to SNAP benefits retroactive to the month of application if the expense could not be verified within the 30-day