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DEPARTMENT OF HUMAN SERVICES FAMILY INVESTMENT ADMINISTRATION SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL CITIZENSHIP AND IMMIGRATION STATUS Section 120 Page 23

120.13 Systematic Alien Verification Entitlements (SAVE) must be updated to reflect the SAVE information and the response must be uploaded to Case Documents. D. The case manager must review the SAVE response to verify the customer’s immigration status. It is the case manager’s responsibility to review SAVE for results in a timely manner. The case manager must take the necessary action and apply the correct policy based on the SAVE response. Note: Some customers are not subject to the 5-year waiting period. This is based on their Class of Admission even if their current status is LPR. Case managers should refer to Section 120.5 of this document for which Class of Admission categories are exempt from the 5-year waiting period and make decisions accordingly. 120.14 Responsibility of the Local Department of Social Services (LDSS) to Obtain Verification A. If an immigrant is unable or unwilling to provide a USCIS document or other acceptable verification showing immigrant status, the individual is ineligible. Do not continue efforts to obtain documentation. B. The responsibility of the local department exists only when the immigrant has a USCIS document that does not clearly indicate eligible or ineligible immigrant status. C. Do not contact USCIS to obtain information about the immigrant’s correct status without the individual’s written consent. If the customer refuses to allow USCIS to be contacted, they are not eligible for SNAP. Note that immigrants may contact USCIS online at https://www.uscis.gov. 120.15 Status of Household while Awaiting Verification of Eligible Immigrant Status A. Note that the availability of immediate online verification at www.uscis.gov should prevent the need for waiting for verification. If, in the unlikely situation where you cannot access and must wait for acceptable verification, an immigrant is ineligible until acceptable documentation is provided unless: REVISED JANUARY 2026