eligible households are not subject to the resources limit.

103.5 Expedited Service

Note: SNAP Manual Section 401 Expedited Services

Residents of shelters who are entitled to expedited service must have access to their SNAP benefits as soon as possible but no later than the seventh calendar day after the application is filed.

Prorate SNAP benefits for the initial month as for any other household (See Section 412).

The case manager should make reasonable efforts to verify within the seven-day expedited service time frame the household’s shelter and dependent care deduction. The case manager should send form 1052 requesting verification, if the household does not satisfy the verification requirement before the end of the expedite period, the case manager will process the case without the deduction.

The case manager must make all attempts with the customer to complete the interview in order to meet expedited processing standards. All attempts to contact the customer should be documented in the case. If a telephone number is provided, contact the customer to conduct the interview. If no telephone number is provided, schedule an appointment for an interview with the customer. The appointment should be scheduled no later than the 6th day from the date of application. Appointments should be mailed to the customer if the local DSS is unable to reach the customer by phone. The interview for expedited applications may be a telephone interview unless the applicant requests a face-to-face interview. Document the type of interview conducted.

If a household does not complete the interview by the 7th calendar day, the application can not be processed within the established expedited service time frames. The application must be processed within the normal 30 days of the date of application, in accordance with 7 CFR 273.2 (FNS- GD- 2006-011) of the rules.

103.6 Action on Changes to Former Households

Case managers must take prompt action to reduce or terminate SNAP benefits to former households to reflect the loss of any household members.

Case managers must ask any shelter residents applying for SNAP benefits if they are currently part of other participating households.

If the shelter resident is currently participating in the same project area, the case manager must take the following steps:

Reduce SNAP benefits by changing the household size to reflect the loss of any member. Give timely and adequate notice of the reduction to the former household.

If appropriate, terminate SNAP benefits after following procedures for clarifying unclear information in Section 420.8. Take great care not to expose the members of the household in the shelter to further abuse.