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● All computers accessing the DMS must have commercial antivirus software.
● Users must never leave an active session unattended.
● Passwords are confidential and must not be shared or reused by others.
● Any suspected security issues must be reported to the State OHEP Office immediately.
● Unauthorized software or downloads are prohibited.
D. Software Development & Work Requests State OHEP exclusively manages DMS software and development. System enhancement or correction requests should be submitted through the formal request process via the State OHEP System Coordinator. E. Software Updates Application updates are centrally installed by OHEP. ● Users will be notified at least one day in advance, when possible.
● Updates may include release notes for changes affecting LAA operations.
F. Hardware OHEP provides each LAA with the minimum required hardware to comply with operational standards. ● Installation and maintenance of OHEP-purchased equipment are the responsibility of OHEP/DHS.
● Equipment bought by LAAs with non-OHEP funds is maintained by the LAA.
● OHEP equipment remains DHS property and can be relocated with notice.
G. Training
Updated May 2025