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USPP is designed to help low-income households maintain essential utility services throughout the coldest months of the year, while managing energy costs through consistent, predictable monthly payments. For more details on eligibility and program requirements, refer to COMAR Title 2031.05.05. 1.2 Energy Efficiency Programs The Office of Home Energy Programs (OHEP) partners with the Maryland Department of Housing and Community Development (DHCD) to support energy efficiency initiatives for low-income households. Through this collaboration, OHEP refers eligible applicants to DHCD’s Energy Efficiency Programs, which offer services such as weatherization, insulation, and furnace repair or replacement. These programs aim to lower household energy consumption by identifying sources of energy loss and implementing appropriate energy-saving improvements. By reducing overall energy usage, these services help improve home comfort, lower utility costs, and enhance the safety and health of residential living environments. For additional information about available services and referral procedures, see Chapter 3.9 Energy Efficiency Services. 1.3 Coordination with Other Programs The Office of Home Energy Programs (OHEP) actively collaborates with a network of related programs and community partners to ensure a comprehensive and accessible energy assistance service delivery system across Maryland. This coordination includes the following efforts: Application Access Applications for OHEP programs are accepted through designated Local Administering Agencies (LAAs), including Community Action Agencies and local DHS offices, under formal agreements or contracts. Senior Outreach Many LAAs work in partnership with local Departments of Aging, senior centers, and senior housing providers to conduct targeted outreach and assist older adults with the application process. Information Sharing at Application At the time of application, OHEP applicants are provided information about

Updated May 2025